Terms and Conditions
Welcome to Tap2Ride Transportation (“Tap2Ride”, “we”, “us”, or “our”). These terms and conditions (“Terms”) govern your use of our ridesharing and non-emergency medical transportation (NEMT) services (“Services”). By using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Services.
To use our Services, you must be at least 18 years old and possess a valid driver’s license and insurance, if you are a driver. If you are a rider, you must possess a valid method of payment and agree to pay the applicable fees for our Services.
2. User Conduct
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our Services for any illegal or unauthorized purpose.
- Harass, threaten, or intimidate other users of our Services.
- Damage or disrupt our Services, including our website or mobile app.
- Use our Services to solicit personal information from other users.
- Engage in any other activity that violates these Terms or our policies
3. Payment and Fees
As a rider, you agree to pay the applicable fees for our Services, including any surge pricing, cancellation fees, or other charges. We reserve the right to change our fees at any time, and we will provide notice of any fee changes before they take effect.
As a driver, you agree to receive payment for your services through our platform. We will deduct our commission from your payment before transferring it to you
Our Services may allow you to upload or submit content, such as reviews or feedback. You retain ownership of your content, but you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such content in all formats and distribution channels now known or hereafter devised (including in connection with our Services and our business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.
You represent and warrant that: (i) you either are the sole and exclusive owner of all content or you have all rights, licenses, consents, and releases that are necessary to grant to us the rights in such content, as contemplated under these Terms; and (ii) neither the content, your submission of the content, nor our use of the content (or any portion thereof) on, through, or by means of our Services will infringe, misappropriate, or violate a third party’s patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
5. Intellectual Property
Our Services and all content and materials included in our Services, including without limitation the Tap2Ride logo, trademarks, and service marks (“Tap2Ride Intellectual Property”), are owned by or licensed to Tap2Ride and are protected by copyright, trademark, and other laws. You may not use, copy, modify, or distribute our Services or Tap2Ride Intellectual Property without our prior written consent.
6. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING